Bilingual Customer Service Representative in Wichita Falls, TX at The Results Companies LLC

Date Posted: 11/20/2019

Job Snapshot

Job Description

Company Overview

Are you positive, motivated and ready to learn in a fast-paced environment? This is an opportunity to work in a friendly atmosphere, be recognized for your success, and make a difference. At Results, we are focused on providing exceptional customer service to our clients and making the communities we live and work in a better place to be.

We expect greater of ourselves... What's Your Greater? Come find it at The Results Companies!

Position Overview

Join The Results Companies and take pride in being the voice of our customers. Our Customer Service Advocates (our version of superheroes) love to help customers! You will be giving instructions, answering questions, promoting a product or service, or resolving a customer's complaints. If you have a positive attitude, patience, strong computer skills and the ability to solve problems, we want you!

Duties and Responsibilities

  • Provide excellent customer service regarding products and/or services
  • Communicate with customers over the phone, via email, and/or online chat
  • Navigate a computer with multiple windows and screens
  • Resolve any customer issues while providing an exceptional customer experience


Qualifications

  • High school diploma or GED required
  • Ability to type 25 words per minute
  • Basic computer navigation skills and strong communication skills
  • Positive attitude, strong work ethic and ability to thrive in a dynamic environment
  • Bilingual French Canadian/ English a must
  • Any customer service experience a plus

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